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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Linda Boggs

Linda Boggs

April 24, 2026

5  out of  5
rating by Linda Boggs
"Olivia Bryant has always been very helpful and patient in helping me thru several problems. Very effective. The office staff is always helpful and polite."
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Abby Mains

April 24, 2026

5  out of  5
rating by Abby Mains
"Hannah is wonderful! She helped me get a much lower rate for my auto insurance ($70 cheaper than I was previously paying!) Highly recommend her!"
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Janet Van Eyck

April 21, 2026

5  out of  5
rating by Janet Van Eyck
"We have had a most excellent experience with State Farm and particularly, with our agent, Hannah. Not only did our car insurance go down by almost 50%, we feel like we've made a new friend!"
We responded:
"Janet, Thank you for sharing your experience! We’re glad to hear you’ve had a positive experience and appreciate you taking the time to leave a review. - Justin"
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Aaron Jeffery

April 17, 2026

5  out of  5
rating by Aaron Jeffery
"Hannah is absolutely awesome she’s a rockstar insurance agent give that girl a raise :)"
We responded:
"Aaron, Thank you for your kind words! We’re glad to hear you had a positive experience and appreciate you taking the time to share your feedback. - Justin"
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Jacob Hughes

April 14, 2026

5  out of  5
rating by Jacob Hughes
"Hannah was very helpful!"
We responded:
"Jacob, Thank you for your feedback! We’re glad to hear you had a positive experience and appreciate you taking the time to share it. - Justin"
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robert garza

April 3, 2026

5  out of  5
rating by robert garza
"Great rates"
We responded:
"Robert, Thank you for your feedback! We’re glad you had a positive experience and appreciate you taking a moment to share. - Justin"
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Dustin Price

March 30, 2026

5  out of  5
rating by Dustin Price
"Zach green did a great job taking care of my insurance needs"
We responded:
"Dustin, Thank you for sharing your feedback. Zach will appreciate the recognition, and we’re glad he was able to assist with what you needed. We appreciate you taking the time to leave a review. - Justin"
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Deanna May

March 25, 2026

5  out of  5
rating by Deanna May
"Amazing company. Love working with Michele. She goes above and beyond ro get you exactly what you need."
We responded:
"Deanna, Thank you for sharing your experience. Michele will appreciate the recognition, and we’re glad she was able to assist and make the process clear and helpful. We appreciate you taking the time to leave a review. - Justin"
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Bruce Linville

March 20, 2026

5  out of  5
rating by Bruce Linville
"You can't beat Hannah - she makes everything easy - highly recommend"
We responded:
"Bruce, Thank you for the kind words. Hannah will appreciate the recognition, and we’re glad she was able to make the process simple and easy to navigate. We appreciate you taking the time to leave a review. - Justin"
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Christina Osborne

March 20, 2026

5  out of  5
rating by Christina Osborne
"Lori was excellent help! I had a great experience with this company ! She was very professional. Highly recommend."
We responded:
"Christina, We appreciate your feedback and are happy to hear about your positive experience with our team. - Justin"
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alexandria ryan

March 20, 2026

5  out of  5
rating by alexandria ryan
"Great experience with this State Farm agency. Lora was extremely helpful, responsive, and made everything easy. Highly recommend!"
We responded:
"Alexandria, Thank you for sharing your experience. Lora will be glad to hear your feedback, and we’re happy she was able to assist and keep everything clear and easy throughout the process. We appreciate you taking the time to leave a review. - Justin"
Profile photo of Carrie Browning

Carrie Browning

March 14, 2026

5  out of  5
rating by Carrie Browning
"Always so kind, helpful, and takes the time to explain everything so you truly understand your coverage. You can tell they genuinely care about helping people and making sure they’re taken care of. If you’re looking for someone trustworthy and easy to talk to about your insurance needs, I highly recommend Justin and his team!"
We responded:
"Carrie, Thank you for taking the time to share your feedback. We appreciate your kind words and are glad to hear the communication and support from our office have been helpful. We appreciate you leaving a review and sharing your recommendation. - Justin"
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Joshua Leatherman

March 13, 2026

5  out of  5
rating by Joshua Leatherman
"Hannah made it easy and stress free. Very professional and overall great experience! Highly recommend Hannah from State farm!"
We responded:
"Joshua, Thank you for sharing your feedback. Hannah appreciates the recognition, and our team is glad she was able to make the process smooth and straightforward for you. We appreciate you taking the time to leave a review and share your recommendation. - Justin"
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Virginia Messer

March 12, 2026

5  out of  5
rating by Virginia Messer
"Love being apart of Justin Brown State Farm Hannah is awesome"
We responded:
"Virginia, Thank you for the kind feedback. We appreciate you taking the time to share your experience, and our team is glad you have had a positive experience with our office. - Justin"
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Gena Newcomb

March 11, 2026

5  out of  5
rating by Gena Newcomb
"Justin’s team is very professional, knowledgeable and friendly. Had a great experience with Hannah and Zach. They go above and beyond to help customers!"
We responded:
"Gena, Thank you for sharing your feedback. Hannah and Zach appreciate the recognition, and our team is glad to hear you had a positive experience with the support and communication from our office. We appreciate you taking the time to leave a review. - Justin"
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browningnikki

March 11, 2026

5  out of  5
rating by browningnikki
"The best there is! Michele is very nice and easy to work with. Professional office all around!!"
We responded:
"Thank you for your feedback. Michele appreciates the recognition, and our team is glad to hear you had a positive experience working with our office. We appreciate you taking the time to leave a review. - Justin"
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Erica Rawls

March 10, 2026

5  out of  5
rating by Erica Rawls
"Nobody else I would trust with my business! Always the best customer service!"
We responded:
"Erica, Thank you for your feedback. We appreciate you taking the time to share your experience and are glad to hear the service from our office has been helpful. - Justin"
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Tessa Lusk

March 6, 2026

5  out of  5
rating by Tessa Lusk
"Super friendly staff, very helpful, and so easy to get set up. Zack Green and Lora Osborne was very helpful and super friendly to us. Highly recommend checking them out!"
We responded:
"Tessa, Thank you for sharing your feedback. Zack and Lora appreciate the recognition, and our team is glad to hear the process was smooth and helpful for you. We appreciate you taking the time to leave a review. - Justin"
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Dwain Green

January 21, 2026

5  out of  5
rating by Dwain Green
"There are a lot of reasons I like the Justin Brown State Farm Agency. It’s very easy to get info on any of my insurance needs. I compared prices and they were at or near the top regardless of the type of insurance I was checking on. Lastly, I appreciate the Agent being available if I need him, it wasn’t that way with the last Agent."
We responded:
"Dwain, Thank you for your review! We're glad our team has been able to assist you and appreciate you taking the time to share your experience. - Justin"
Profile photo of Regina Green

Regina Green

January 21, 2026

5  out of  5
rating by Regina Green
"The Justin Brown team in Madison WV are some of the easiest and nicest people I have done business with lately. They listened to my needs and concerns. I was able to save money while still getting great coverage."
We responded:
"Regina, Thank you for your kind words! We're glad the team could listen to your needs and help you with your coverage. We truly appreciate your feedback! - Justin"
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ashleigh mahon

January 21, 2026

5  out of  5
rating by ashleigh mahon
"State Farm is incredible! We switched to them last May ( 2025 ) and anytime we have contacted them, they have been nothing but kind and focused on getting us a solution. I love speaking with Hannah and Olivia! They don’t see you as a customer, but as a friend! I look forward to talking to them every single time!"
We responded:
"Ashleigh, Thanks for sharing your experience! We're glad Hannah and Olivia have been able to assist you and provide you a positive experience. We appreciate you taking the time to share your feedback! - Justin"
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Jalynn Browning

January 16, 2026

5  out of  5
rating by Jalynn Browning
"Hannah is great! Highly recommend her!!"
We responded:
"Jalynn, Thank you so much for the kind words about Hannah! - Justin"
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20 Gage

January 16, 2026

5  out of  5
rating by 20 Gage
"Hannah was very helpful in helping me get a Whole Life policy to help give me a better secure future. Highly recommend getting with her and let her help you out."
We responded:
"Thank you for sharing! We're glad Hannah was able to provide helpful guidance. We appreciate your feedback! - Justin"
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Kelly G

January 15, 2026

5  out of  5
rating by Kelly G
"Saved money and was able to get life insurance for my children. Highly recommend!"
We responded:
"Kelly, Thank you for your feedback! We're glad our team was able to assist you and provide helpful guidance. We appreciate you taking the time! - Justin"
Profile photo of Barbara Baldwin

Barbara Baldwin

January 9, 2026

5  out of  5
rating by Barbara Baldwin
"I had an easy and great experience with my agent, Hannah Hensley! She was very helpful in finding me the perfect life insurance policy and looking into other policies for me as well.Highly recommend!"
We responded:
"We appreciate your business!"