State Farm® Insurance Agent Justin Brown
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
James
March 4, 2026
"I absolutely love your office! Very reasonable rates. Hannah Hensley is fantastic! She helped me bundle in life insurance with my car. Great personality and super easy to talk to. After a 5 minute phone I was set. No exam, no questions asked, no hassle! Thank you, Hannah!!8"
Gail Coakley
February 27, 2026
"Hannah helped me with Auto insurance and a Guaranteed Whole Life Policy with no exams. I was so pleased with my experience and love the atmosphere at their office."
"Gail, Thank you for sharing your experience! We’re glad Hannah was able to assist you and provide a positive experience in our office. We appreciate you choosing us for your insurance needs. - Justin"
Nick Hensley
February 27, 2026
"Hannah was very helpful in securing my family in Life Insurance and made the process so easy. Highly recommend giving her a call."
"Nick, Thank you for sharing your experience! We’re glad Hannah was able to assist you and make the process smooth. We appreciate you choosing our office for your insurance needs. - Justin"
Diana Calatan
February 2, 2026
"Great people are taking care of my insurance needs"
"Diana, We appreciate your feedback and are happy to hear about your experience with our office. - Justin"
Christina Osborne
January 29, 2026
"Lori was excellent help! I had a great experience with this company !"
"Christina, We appreciate your feedback and are happy to hear about your positive experience with our team. - Justin"
Jeff Woody
January 23, 2026
"I went in to pay my bill. I was greeted and helped by Lora Osborne. She’s very sweet and pleasant. My insurance is great price."
"Jeff, Thank you for your feedback! We're glad Lora could provide a friendly experience and help with your insurance needs. We appreciate your kind words! - Justin"
Emily Reagan
January 22, 2026
"Hannah is the best! She was kind and very helpful. I recommend state farm if you’re looking for affordability!"
"Emily, Thank you for your kind review! We're glad Hannah could provide helpful and friendly service. We appreciate your recommendation! - Justin"
Dwain Green
January 21, 2026
"There are a lot of reasons I like the Justin Brown State Farm Agency. It’s very easy to get info on any of my insurance needs. I compared prices and they were at or near the top regardless of the type of insurance I was checking on. Lastly, I appreciate the Agent being available if I need him, it wasn’t that way with the last Agent."
"Dwain, Thank you for your review! We're glad our team has been able to assist you and appreciate you taking the time to share your experience. - Justin"
Regina Green
January 21, 2026
"The Justin Brown team in Madison WV are some of the easiest and nicest people I have done business with lately. They listened to my needs and concerns. I was able to save money while still getting great coverage."
"Regina, Thank you for your kind words! We're glad the team could listen to your needs and help you with your coverage. We truly appreciate your feedback! - Justin"
ashleigh mahon
January 21, 2026
"State Farm is incredible! We switched to them last May ( 2025 ) and anytime we have contacted them, they have been nothing but kind and focused on getting us a solution. I love speaking with Hannah and Olivia! They don’t see you as a customer, but as a friend! I look forward to talking to them every single time!"
"Ashleigh, Thanks for sharing your experience! We're glad Hannah and Olivia have been able to assist you and provide you a positive experience. We appreciate you taking the time to share your feedback! - Justin"
Lou Green
January 19, 2026
"Switched from Erie to State Farm in Madison and my rates dropped over $140 per month on home and auto! Was able to add life insurance for my two daughters and still paying less!"
"Lou, Thank you for sharing your experience! We're glad our team was able to review your options and assist you with your coverage needs. We appreciate you taking the time to share your feedback! - Justin"
Kazuma Bowring
January 16, 2026
"Thank you so much, Hannah, for the great service you’ve provided. You made the process easy to understand and stress-free, and I’m very grateful for your professionalism and support. Thanks again for everything!"
"Kazuma, Thank you for your kind feedback! We're glad Hannah was able to provide you with such a positive experience. We appreciate you taking the time to share your experience! - Justin"
Jalynn Browning
January 16, 2026
"Hannah is great! Highly recommend her!!"
"Jalynn, Thank you so much for the kind words about Hannah! - Justin"
20 Gage
January 16, 2026
"Hannah was very helpful in helping me get a Whole Life policy to help give me a better secure future. Highly recommend getting with her and let her help you out."
"Thank you for sharing! We're glad Hannah was able to provide helpful guidance. We appreciate your feedback! - Justin"
Kelly G
January 15, 2026
"Saved money and was able to get life insurance for my children. Highly recommend!"
"Kelly, Thank you for your feedback! We're glad our team was able to assist you and provide helpful guidance. We appreciate you taking the time! - Justin"
Barbara Baldwin
January 9, 2026
"I had an easy and great experience with my agent, Hannah Hensley! She was very helpful in finding me the perfect life insurance policy and looking into other policies for me as well.Highly recommend!"
"We appreciate your business!"
Andy Garrett
December 9, 2025
"Hannah really goes the extra mile. Everyone has been very kind, courteous, and very knowledgeable"
"Andy, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - Justin "
Savannah Vannatter
September 22, 2025
"Love this insurance ! We have had them for years! They have always been so helpful"
"Savannah, My team and I will always go above and beyond to exceed your customer service expectations! Call us anytime. - Justin"
Angie Damron
September 19, 2025
"Great company"
"Angie, Thank you for taking a moment to express your satisfaction with our office! My team and I will always work hard for your business each day! - Justin"
blaine duncan
July 18, 2025
"justin was my agent i changed because of his lack of knowledge about his products i wont get into the details ill just say he cost me alot of money and his response was im sorry ,sorry is only good if you correct your mistake other wise it is just words"
Barry Manutts
June 4, 2025
"Saved me tons!"
"Barry, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - Justin"
Samantha Copley
June 4, 2025
"Wonderful people and company!"
"Samantha, Thank you! I’m happy your insurance experience was so positive! - Justin"
Katelyn Mullins
June 3, 2025
"Great staff, very helpful! Was able to save money just by switching my auto insurance to State Farm!"
"Katelyn, thank you for choosing us for your insurance needs! We're so glad you had a good experience. - Justin"
Jared White
May 19, 2025
"I couldn't use anywhere else after using their insurance! They make everything so easy."
"Jared, I know we will continue to give you the best experiences possible! Thank you for sharing. - Justin"
Tyeisha Blackmon
May 19, 2025
"helped saved me tons of money!"
"Hello, thank you for the five stars! - Justin"